Frequently Asked Questions

CoinAuto is a global automotive sourcing platform that operates in multiple countries to bring the international car market directly to you. We specialize in sourcing vehicles globally, meaning we can help you find cars that might be cheaper in certain countries or highly sought-after rare cars that can only be found in specific overseas markets. Unlike other platforms, we operate via direct purchasing currently, and can source particular vehicles for you upon request.

We source a wide variety of vehicles, including the newest limited-edition cars, rare and hard-to-find vehicles, well-serviced and documented classic cars, as well as used SUVs and sedans. At CoinAuto, we believe no car is too cheap to be excluded from our platform, and no car is too rare for our team to source for you.

No. CoinAuto acts as an exclusive sourcing platform bringing global inventory to buyers. We do not currently allow individual users to list their own vehicles for sale.

We have streamlined our international purchasing into four simple steps:

• •Select: Browse our inventory and select a car listing you are interested in.
• •Inquire: Reach out using the "Contact Us" form on the specific vehicle's page.
• •Quote: Use our "Shipping Quotation Form" to check the exact shipping fee required to transport the vehicle to your specific region and city.
• •Reserve: Place your order by reserving the car. Our team will then reach out to you directly to confirm the final details and collect your deposit via email.

Because our vehicles are sourced through international sellers, we are generally unable to arrange in-person inspections for you. However, each listing may include available photos, videos, and vehicle details provided by the seller to help you review the vehicle before placing a deposit.

Please note that vehicle descriptions, photos, videos, specifications, condition details, and other listing information are provided by the seller. While we aim to present this information clearly and accurately, CoinAuto cannot guarantee that all seller-provided information is complete, true, or free from error.

To give you additional confidence, once you pay the required deposit, CoinAuto will arrange a third-party inspection of the vehicle. After the inspection is completed, we will provide the inspection report to you for review.

If, for any reason, you are not satisfied with the inspection report, you may request a full refund within 5 days of receiving the inspection report. The refund will be returned less any fees charged by the bank, payment processor, or payment method used.

We encourage all buyers to carefully review the listing materials, inspection report, and any other available information before proceeding with the next payment.

Once you place an order to reserve a vehicle, our team will contact you directly via email to arrange payment. All transactions are securely handled via email communication. We accept payment through:

• •Cryptocurrency
• •Stripe (for credit/debit card transactions)

Yes. CoinAuto charges additional 5% of the purchase price as platform fees to cover the costs. The vehicle price and quoted shipping fees cover the agreed cost of purchasing the vehicle and arranging international shipment. However, because international vehicle shipments are handled on an FOB basis, the buyer is responsible for any destination-side costs once the vehicle arrives at the destination port.

These may include, but are not limited to, customs duties, import taxes, port handling fees, local transportation, inspection or compliance requirements, registration fees, insurance, legal documentation, and any other costs required to import, clear, register, or make the vehicle road legal in the buyer's country or city.

We strongly recommend that buyers work with a qualified local service provider, customs broker, or import agent to help manage these requirements. Our team can help introduce suitable local providers where available, but the final selection, engagement, payment, and coordination with any local provider remain the buyer's responsibility.

Buyers should review their local import rules, tax obligations, and vehicle registration requirements before placing a deposit or completing a purchase.

We operate internationally and have the ability to ship cars overseas globally. We can ship to almost any destination, with shipping restrictions only applying to highly sensitive and unstable regions.

Because we ship globally, costs vary greatly depending on the vehicle's origin and your destination. You can find out the exact cost by using the "Shipping Quotation Form" on our website to check the shipping fee to your specific region and city.

All international logistics, customs clearance, and import/export paperwork are the responsibility of the buyer. We strongly recommend researching your country's specific import regulations before committing to a purchase. We suggest working with a local importer to handle the paperwork and local regulations of the vehicle.

Yes. Every carrier and logistics partner we use to transport your vehicle is fully insured to cover your car in the event of damage during the shipping process.

Changes to your shipping destination are generally allowed until a carrier has been dispatched to pick up the vehicle. If you need to update your delivery details, please contact our logistics team immediately via email.

Simply click the "Sign Up" or "Sign In" button at the top right of your screen. You will need to provide a valid email address so we can communicate with you regarding your inquiries, shipping quotes, and reservations.

Click the "Sign In" button at the top right of your screen, and click the "Forgot your password?" link at the bottom of the window. Enter your account's email address, and we will send you a secure link to set a new password.

We are here to help with any questions regarding global sourcing, shipping, or payments!

General Support: coinauto123@gmail.com